Privacy Policy

Privacy Policy for Knitting Stuff by Ebba

This website is operated by Knitting Stuff by Ebba. Knitting Stuff by Ebba are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Personal data we collect

When you visit the website or make a purchase, Knitting Stuff by Ebba may collect the following information:

  • Name

  • Home/work address

  • Phone number

  • Email address

  • Payment information (processed by third-party providers)

  • Order history

2. How we use your data

Knitting Stuff by Ebba use your personal data to:

  • Process and deliver your orders of digital knitting patterns (PDF files)

  • Send automatic emails containing download links

  • Provide customer support

  • Comply with legal and accounting obligations

3. Legal basis for processing

Knitting Stuff by Ebba process your personal data based on:

  • Contract (to fulfill your purchase)

  • Legal obligation (e.g. accounting laws)

  • Consent (e.g. contact forms or newsletter subscriptions)

4. Third-party services

Knitting Stuff by Ebba use third-party services to operate this website, including Squarespace and payment processors.

5. Data retention

Knitting Stuff by Ebba retain your personal data as long as necessary to:

  • Fulfill your order

  • Comply with legal obligations (e.g. accounting laws)

  • Handle customer support requests

6. Your rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (unless legally required to retain it)

To exercise your rights, contact us.

7. Cookies

This website uses cookies to improve user experience, analyze website traffic, and enable essential shop functionality.

8. Contact

If you have any questions about this Privacy Policy, please contact us.